Submit an inquiry

This service allows customers to submit inquiry about the Ministry's services or procedures with the aim of improving the quality of service and providing a better experience for customers, and responding through the unified website for comments, inquiries and complaints "Tawasul 171"

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Service Process

Terms and Conditions

  1. None

Expected Time

Submit an inquiry
1 Days

Service Channels

  1. Customer Happiness Center - Fujairah
  2. Customer Happiness Center - RAS Al Khaima
  3. Service delivery window - Alhamriyah
  4. Service delivery window - Ajman
  5. Customer Happiness Center- Al Mina
  6. Customer Happiness Center - Dubai
  7. Ministry of Energy & Infrastrucutre Call Center
  8. Ministry of Energy & Infra(MOEI)
  9. Ministry of Energy & Infrastructure Website

Target Audience

  1. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs

Service Type

Informational

Number of users

Number of transactions

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. N/A

Having trouble?

info@moei.gov.ae 8006634

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