Submit a suggestion

This service allows customers to submit suggestion about the Ministry's services or procedures with the aim of improving the quality of service and providing a better experience for customers, and responding through the unified website for comments, inquiries and complaints "Tawasul 171"

Start Service

Service Process

Terms and Conditions

  1. None

Expected Time

Submit a suggestion
15 Days

Service Channels

  1. Customer Happiness Center - Fujairah
  2. Customer Happiness Center - RAS Al Khaima
  3. Service delivery window - Alhamriyah
  4. Service delivery window - Ajman
  5. Customer Happiness Center- Al Mina
  6. Customer Happiness Center - Dubai
  7. Ministry of Energy & Infrastrucutre Call Center
  8. Ministry of Energy & Infrastructure Website
  9. Ministry of Energy & Infra(MOEI)

Target Audience

  1. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs

Service Type

Informational

Number of users

Number of transactions

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. N/A

Having trouble?

info@moei.gov.ae 8006634

Do you think this content is helpful?

You can help us improve by providing your feedback about your experience.

Ministry of Energy and Infrastructure Logo

Have you used our services at our service center or digitally recently?