Residential Assistance Cancellation Request

This service allows customers to cancel the housing assistance decision based on their desire after the decision is issued

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Service Process

Terms and Conditions

  1. N\A
Expected Time

5 Working Days

Service Fees

No fees

Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Individuals: UAE National, Senior UAE National, Special Needs Women (widow, divorced, parentless, Married to a non-citizen , Parentage unknown)
Reference Data

Your personal data is shared as reference data with the following government entities:

  • Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
  • Fujairah Municipality
  • Ajman Municipality and Planning Department
  • Ministry of Human Resources & Emiratisation (MOHRE)
  • Ministry of Economy
  • Ministry of Community Empowerment
  • Etihad Water and Electricity (EtihadWE)
  • Ministry of Justice (MOJ)
  • General Pension and Social Security Authority (GPSSA)
  • Abu Dhabi Pension Fund
  • Etihad Bureau
Service Connectivity (External)

Housing Authorities

Service Type

G2C

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. NA

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Housing Assistance Request

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