Request to replace lost / damaged guarantor license
About the Service
This service is available upon request for a replacement for a lost or damaged guarantor license.
Required Documents
The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
- Pledge to hand over the lost license.
- Handover damaged license.
Video tutorial of applying for this service
Payment Methods
MOEI Payment Gateway
- Credit Card
- Apple Pay
- Samsung Pay
- Google Pay
- Bank Transfer
Service Channels
- MOEI website: 24/7
- Smart app: 24/7
- Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
User guide
Please check the user guide (PDF) for using the system in order to apply for the service.