- What is the service for requesting a "To Whom It May Concern" certificate for housing services?
The "To Whom It May Concern" certificate service allows beneficiaries of housing services to obtain an official certificate that confirms their housing status or eligibility for housing assistance, which they can present to other institutions or entities when needed.
- Who can request a "To Whom It May Concern" certificate for housing services?
The applicant must be a citizen holding family data and an identity card.
- What documents are required to request the certificate for housing services
No documents are required.
- Are there any fees for requesting the certificate?
There are no fees for requesting a "To Whom It May Concern" certificate for housing services.
- How can I submit a request for the certificate?
The request can be submitted through available channels such as the official website, the Ministry of Energy and Infrastructure app, or by visiting the accredited service centers.
- What is the processing time for obtaining the certificate?
o For an instant electronic letter (immediate). o For a custom electronic letter (1 working day).
- Can I track the status of my certificate request?
Yes, you can track the status of your request through the website or by contacting the customer service center.
- Can I request the certificate electronically?
Yes, the request and the certificate can be issued electronically through the official website or the dedicated service app.
- Can the certificate be issued immediately?
In some cases, the certificate can be issued immediately or on the same day, according to the policies approved by the concerned authority.
- Can I use the certificate with multiple entities?
Yes, the "To Whom It May Concern" certificate can be used with various government or private entities that require proof of your housing status
- Can I request a new certificate if the previous one has expired?
Yes, you can request a new certificate at any time as needed.
- Can someone else apply for the certificate on my behalf?
Yes, another person can apply on your behalf if they provide an official power of attorney from the relevant authorities.
- What are the cases where the certificate request may be rejected?
There are no rejection cases. The certificate will be issued whether you have a housing assistance request or not.