Request to issue a replacement for a lost / damaged permanent operating license for national establishments

This service allows to issue an operating license (replacement for a lost) with a new license number, and issue an operating license (replacement for a damaged one) with the same number as the damaged license for companies specialized in land transport.

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Service Process

Terms and Conditions

  1. First: in the event of losing the operating license:
    • Notify the ministry at once regarding the loss
    • Submitting evidence that the licensee has opened a report at the competent authorities
    • Fill out the Ministry's form
    • Pledge to hand over the lost license in the event of obtaining it and not using it
    • The Ministry issues a new license to replace a lost license with a new number
  2. Second: in the event of damaged operating license:
    • The licensee shall hand over the damaged license to the Ministry
    • Fill out the Ministry's form for this activity
    • The Ministry issues a replacement license for a damaged one with the same number.
Expected Time

One working day

Service Fees

N\A

Service Channels
  1. Website: 24/7
  2. Smart App: 24/7
Target Audience
  1. Business: Companies
Service Type

G2B

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download
Service Card in Other Languages

Service Card in Urdu 118 KB | PDF

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. If the applicant is a client, the power of attorney must be brought with the identity of the client and the signature of the owner of the license must be approved

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Issuing a permanent operating licenses for national establishments - Branch

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