Request to issue a replacement for a lost/damaged permanent operating license for national establishments

This service allows to issue an operating license (replacement for a lost) with a new license number, and issue an operating license (replacement for a damaged one) with the same number as the damaged license for companies specialized in land transport

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Service Process

Terms and Conditions

  1. First: in the event of losing the operating license:
  2. Notify the ministry at once regarding the loss.
  3. Submitting evidence that the licensee has opened a report at the competent authorities
  4. Fill out the Ministry's form.
  5. Pledge to hand over the lost license in the event of obtaining it and not using it
  6. The Ministry issues a new license to replace a lost license with a new number
  7. Second: in the event of damaged operating license:
  8. The licensee shall hand over the damaged license to the Ministry
  9. Fill out the Ministry's form for this activity
  10. The Ministry issues a replacement license for a damaged one with the same number.

Expected Time

Request to issue a replacement for a lost/damaged permanent operating license for national establishments
1 Days

Service Channels

  1. Ministry of Energy & Infrastructure Website
  2. Ministry of Energy & Infra(MOEI)
  3. Customer Happiness Center - Fujairah
  4. Customer Happiness Center - RAS Al Khaima
  5. Customer Happiness Center - Dubai

Target Audience

  1. Business: Companies

Service Type

Procedural

Number of users

Number of transactions

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

Download

Service Card in Other Languages

Service Card in Urdu 118 KB | PDF

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  1. If the applicant is a client, the power of attorney must be brought with the identity of the client and the signature of the owner of the license must be approved

Having trouble?

info@moei.gov.ae 8006634

Related Services

Issuing a permanent operating licenses for national establishments - Branch

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