Request of Individual Housing Initial Handover

This service allows the owner, through the consultant, to request the initial receipt of the dwelling after the completion of the project according to the plans and specifications mentioned in the contract.

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Service Process

Terms and Conditions

  1. ​Not completing 15 days after the date of contract termination

FAQ’s

Expected Time

9 Working Day

Service Fees

NA

Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Business: Consultants
Partners

N/A

Reference Data

Your personal data is shared as reference data with the following government entities:

  • Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
  • Fujairah Municipality
  • Ajman Municipality and Planning Department
  • Ministry of Human Resources & Emiratisation (MOHRE)
  • Ministry of Economy
  • Ministry of Community Empowerment
  • Etihad Water and Electricity (EtihadWE)
  • Ministry of Justice (MOJ)
  • General Pension and Social Security Authority (GPSSA)
  • Abu Dhabi Pension Fund
  • Etihad Bureau
Exceptional Cases

N/A

Service Type

G2B

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. NA

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Open file for housing assistance

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