Global Star Rating System for Services

Request for replacement of lost / damaged of the Continuous Synopsis Record for national commercial ship

Request for replacement of lost / damaged of the Continuous Synopsis Record for national commercial ship

About the Service

This service allows the issuance of a replacement for a lost / damaged of the Continuous Synopsis Record for a national commercial vessel.

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • Copy of registry certificate

  • Police report – in case lost outside UAE the required documents to be submitted

  • In the event of a damaged replacement, the damaged certificate shall be submitted

Terms and Conditions

    Service Process

    • 1

      Application's Submission

    • 2

      Application Review

    • 3

      Payment of the fees

    • 4

      Transaction delivery

    Expected Time

    • One Working Day

    Service Fees

    • 500 AED

    Fees Details

    500 AED

    Payment Methods

    MOEI Payment Gateway

    • Credit Card
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Bank Transfer

    Target Audience

    • Government: Local Authorities, Federal Governments
    • Business: Companies

    Service Channels

    • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    • Website: 24/7
    • Smart App: 24/7

    Partners

    TDRA

    User guide

    Please check the user guide (PDF) for using the system in order to apply for the service.

    pdf775 KB

    • Number of users

    • Number of transactions

    QR Code

    QR Code

    Scan the code to open this page on your mobile

    • Service Type:

      G2B , G2G

    Having trouble?

    Customer service working hours

    Monday To Thrusday: 8:00 Am - 2:00 Pm

    Friday: 8:00 Am - 12:00 Pm

    Call Center: 8006634

    customer.happiness@moei.gov.ae

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