Apply for re-issue of Certificate of Competency ( CoC ) ( damaged / lost )
About the Service
This service allows customers to issue a replacement for lost/damaged certificate of competency and endorsement for seafarers working on commercial ships.
Required Documents
The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
- A letter from the company
- A report from the Vital Facilities and Coasts Protection Authority / the Police in the event of a replacement (lost)
- If lost outside UAE the required document to be submitted
- Provide the damaged certificate in case of replacement (damaged)
Service Process
1
login using UAE PASS account.
2
Fill in the required field and attach the required documents
3
4
5
Video tutorial of applying for this service
Payment Methods
MOEI Payment Gateway
- Credit Card
- Apple Pay
- Samsung Pay
- Google Pay
- Bank Transfer
Target Audience
- Government: Local Authorities, Federal Governments
- Business: Companies
Service Channels
- Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
- Website: 24/7
- Smart App: 24/7
User guide
Please check the user guide (PDF) for using the system in order to apply for the service.