Replacement for a lost or damaged Seafarer's license

This service allows customers to obtain a replacement for a damaged or lost Seafarer’s license working on board ships

Service Process


Terms and Conditions


    Expected Time

    One Working hour


    Service Fees

    100 AED


    Payment Methods

    MOEI Payment Gateway

    1. Credit Card
    2. Apple Pay
    3. Samsung Pay
    4. Google Pay
    5. Bank Transfer

    Service Channels

    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7

    Target Audience

    1. Government: Local Authorities, Federal Governments
    2. Business: Companies

    Partners

    Federal Authority for Identity, Citizenship, Customs and Ports Security


    Service Type

    G2B , G2G


    Number of users


    Number of transactions



    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

    1. A letter from the company

    Related Services

    Do you think this content is helpful?

    You can help us improve by providing your feedback about your experience.


    Ministry of Energy and Infrastructure Logo

    Have you used our services at our service center or digitally recently?