Replacement for a lost or damaged Seafarer's license

This service allows customers to obtain a replacement for a damaged or lost Seafarer’s license working on board ships

Start Service

Service Process

Terms and Conditions

    Expected Time

    One Working Day

    Service Fees

    100 AED

    Payment Methods

    MOEI Payment Gateway

    1. Credit Card
    2. Apple Pay
    3. Samsung Pay
    4. Google Pay
    5. Bank Transfer
    Service Channels
    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7
    Target Audience
    1. Government: Local Authorities, Federal Governments
    2. Business: Companies
    Service Type

    G2B , G2G

    User guide
    • Please check the user guide (PDF) for using the system in order to apply for the service.
    • Download

    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
    1. A letter from the company

    2. A report from the coast guard / the Police in the event of a replacement (lost)

    3. Provide the damaged card in case of replacement (damaged)

    Having trouble?

    customer.happiness@moei.gov.ae 8006634

    Related Services

    Issuing seafarer’s license

    View Service Card

    Do you think this content is helpful?

    You can help us improve by providing your feedback about your experience.

    Logo

    Have you used our services at our service center or digitally recently?