Replacement for a lost/ damaged commercial vessels services

This service allows customers to issue a replacement for a lost or damaged certificate for commercial vessels services

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Service Process

Terms and Conditions

  1. An undertaking from the company to return the certificate if it is found

Expected Time

3 working hours

Service Fees

200-500 AED

Fees Details

Replacement for a lost or damaged navigation license for commercial ship

  • Fee for issuing a navigation license for a national vessel - replacement for lost/damaged - 200 AED
  • Fees for issuing a navigation license for a foreign ship - replacement for lost/damaged - 300 AED

Request to replace a lost / damaged permanent registration certificate for a national commercial vessel

  • AED 200

Request for replacement of lost / damaged of the Continuous Synopsis Record for national commercial ship

  • AED 500

Request for replacement of lost / damaged minimum safe manning document for national commercial ship

  • 300 AED

Payment Methods

MOEI Payment Gateway

  1. Credit Card
  2. Apple Pay
  3. Samsung Pay
  4. Google Pay
  5. Bank Transfer

Service Channels

  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7

Target Audience

  1. Government: Local Authorities, Federal Governments
  2. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
  3. Business: Companies

Partners

  • Ministry Of Interior
  • Dubai Police
  • Federal Authority for Identity, Citizenship, Customs & Port Security

Service Type

G2B , G2C , G2G

Number of users

Number of transactions

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  1. Lost certificate of maritime document

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Issuing navigation license for commercial ship

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