Global Star Rating System for Services

Provide Inquiries, Suggestions and Observations

Provide Inquiries, Suggestions and Observations

About the Service

It is the service of responding to Inquiries, Suggestions and Observations by logging to National CRM websit "Tawasul171"

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

    Terms and Conditions

      Service Process

      • 1

        Go to the CRM website

      • 2

        Register/Login to the website

      • 3

        Submit the request

      • 4

        Recieve the answer from the ministry

      Expected Time

      • Answering within 5 working days

      Service Fees

      • No fees

      Target Audience

      • Government: Local Authorities, Federal Governments
      • Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
      • Business: Companies, Contractors, Consultants

      Service Channels

      • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
      • Website: 24/7
      • Smart App: 24/7

      Download form

      Please download the form down below.

      pdf481 KB

      • Number of users

      • Number of transactions

      QR Code

      QR Code

      Scan the code to open this page on your mobile

      • Service Type:

        G2B , G2C , G2G

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