Provide Inquiries, Suggestions and Observations

It is the service of responding to Inquiries, Suggestions and Observations by logging to National CRM websit "Tawasul171"

Start Service

Service Process

Expected Time

Answering within 5 working days

Service Fees

No fees

Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Government: Local Authorities, Federal Governments
  2. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
  3. Business: Companies, Contractors, Consultants
Service Type

G2B , G2C , G2G

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

    Having trouble?

    customer.happiness@moei.gov.ae 8006634

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