Provide Inquiries, Suggestions and Observations

It is the service of responding to Inquiries, Suggestions and Observations by logging to National CRM websit "Tawasul171"

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Service Process

Terms and Conditions

    Expected Time

    Answering within 5 working days

    Service Fees

    No fees

    Service Channels
    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7
    Target Audience
    1. Government: Local Authorities, Federal Governments
    2. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
    3. Business: Companies, Contractors, Consultants
    Service Type

    G2B , G2C , G2G

    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

      Having trouble?

      customer.happiness@moei.gov.ae 8006634

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