Proactive Services

Definition

Anticipate and forecast services that the customer needs, based on his requests, preferences,and daily life requirements in a timely manner.

Services provided by the Ministry of Energy and Infrastructure

• Renewal services

The customer will be notified to renew certificate/license/card before the expiry oreligibilityto apply for some servicesas the following services:

1. Renewal of Non-Objection Certificate
2. Housing Assistance Request
3. Reconsideration for Housing Assistance Decision
4. Government housing ownership
5. Request to issue To Whom It May Concern Certificate for Housing Services
6. Open file for housing assistance
7. Request of Individual Housing Initial Handover
8. Housing arrears assistance scheduling
9. Issuing a national transportation vehicle permit
10. Renewal of a national transportation vehicle permit
11. Cancelation/cross off a national transportation vehicle permit
12. Issuing a permanent operating licenses for national establishments - Branch
13. Request to cancel / cross of the permanent operating license of the national establishments - Branch
14. Request the suspension of the permanent operating license for national establishments
15. Renewal of the permanent operating license for national establishments - branch
16. Request to renew Automobile Club License
17. Request to renew a guarantor license
18. Request to extend a provisional registration certificate for a national commercial ship
19. Request for issuance of permanent certificate of registry for national commercial ship
20. Request to transfer ownership of a national commercial ship
21. Issuing navigation license for commercial ship
22. Modify data for commercial vessels services
23. Renewal ofnavigation license for commercial ship
24. Request for issue / extension of exemption certificate for national commercial ship
25. Request issuance of insurance for oil tanker Civil Liability (CLC) for national commercial ship
26. Request for issuance of Ownership Data Certificate for a commercial vessel
27. Renewal of pleasure boat registration
28. Issuing deletion pleasure boat certificate
29. Replacement for a lost or damaged pleasure boat deletion
30. Issuing of small boat driving license
31. Renewal of small boat driving license
32. Modify of small boat driving license data
33. Replacement for a lost or damaged small boat driving license
34. Request for PRO Card Cancellation
35. Renewal of PRO card
36. Apply for Certificate of Competency (CoC)
37. Apply for renewal of Certificate of Competency (CoC)
38. Apply for re-issue of Certificate of Competency (CoC) (damaged/lost)
39. Apply for re-issue of flag state endorsement (loss/damage)
40. Apply for renew of flag state endorsement
41. Apply for Seafarer’s Discharge Book (SDB)
42. Apply for Seafarer’s Discharge Book (SDB) Renewal
43. Renewal of Seafarer's license
44. Cancelation of Seafarer's license
45. Issue a new port statement of compliance
46. Annual endorsement of port statement of compliance