Housing Arrears Assistance Scheduling

This service allows beneficiaries of housing assistance to submit a request to reschedule the arrears of housing assistance instalments

Service Process


Terms and Conditions

  1. Paying the value of the arrears according to the financial study prepared by the department ...
  2. The monthly installment should not exceed 20% of the total salary

Expected Time

Housing Arrears Assistance Scheduling
10 Days


Service Channels

  1. Ministry of Energy & Infrastructure Website
  2. Ministry of Energy & Infra(MOEI)
  3. Customer Happiness Center - Fujairah
  4. Customer Happiness Center - RAS Al Khaima
  5. Service delivery window - Ajman
  6. Customer Happiness Center - Dubai

Target Audience

  1. Individuals (UAE National, Resident, Senior UAE National, Special Needs)
  2. Women (widow, divorced, parentless, interpretation of married to an expatriate, Parentage unknown)

Partners

Emirates Development Bank


Service Type

Social


Number of users


Number of transactions


User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

Download

FAQ’s


Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  1. Detailed salary certificate or non-work letter from the notary public

Having trouble?

info@moei.gov.ae 8006634

Related Services

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