Global Star Rating System for Services

Emergency / Urgent Maintenance Service for Federal Buildings Assets

Emergency / Urgent Maintenance Service for Federal Buildings Assets

About the Service

It is an automated service provided to external entities, to perform urgent maintenance service for federal buildings assets

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • Maintenance Reports.

  • Pictures of the Building Conditions.

Terms and Conditions

  • The application must be submitted by the coordinator or the owner account of the federal authority (username, password).
  • The building must be registered withing the country properties.
  • The maintenance work must be within the Ministry of Energy and Infrastructure responsibilities and scope of work.

Service Process

  • 1

    Login using UAE PASS account.

  • 2

    Fill in the required field and attach the required documents.

  • 3

    Submit the service

  • 4

    Obtain the service

Expected Time

  • Emergency 24 hours / Urgent Maintenance Service 5 working days

Service Fees

  • None

Target Audience

  • Government: Federal Governments

Service Channels

  • Website: 24/7
  • Smart App: 24/7

User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

pdf610 KB

  • Number of users

  • Number of transactions

QR Code

QR Code

Scan the code to open this page on your mobile

  • Service Type:

    G2G

Notes

Regarding the service completion time:

  • For emergency cases, requests are received and responded to within 24 hours from the date of submission
  • For urgent cases, requests are received and responded to within 5 business days from the date of submission

Do you think this content is helpful?

Give us your feedback so we can improve your experience

Thank you for your feedback.
Last updated :

This site is best viewed in 1366x768 screen resolution.

Supports Microsoft Internet Explorer 10.0+, Firefox 10.0+, Safari 3+, Google Chrome 12.0+