Emergency / Urgent Maintenance Service for Federal Buildings Assets

This service allows the beneficiary from federal entities to apply for emergency/urgent maintenance service for federal buildings assets

Service Process


Terms and Conditions

  1. The application must be submitted by the coordinator or the owner account of the federal authority (username, password).
  2. The building must be registered withing the country properties.
  3. The maintenance work must be within the Ministry of Energy and Infrastructure responsibilities and scope of work.

Expected Time

In case of emergency work application
23 hours59 MinsIn case of urgent work application
5 Days


Service Channels

  1. Ministry of Energy & Infra(MOEI)
  2. Ministry of Energy & Infrastructure Website
  3. Customer Happiness Center - Fujairah
  4. Customer Happiness Center - RAS Al Khaima
  5. Customer Happiness Center - Dubai

Service Type

Procedural


Number of users


Number of transactions


User guide

Please check the user guide (PDF) for using the system in order to apply for the service.

Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. Maintenance Reports.

Having trouble?

info@moei.gov.ae 8006634

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