Certificate of Receiving Application

This service allows the company to obtain CRA for the seafarer allowing him to continue working on UAE ships for a period of 3 months.

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Service Process

Terms and Conditions

    Expected Time

    3 Working days

    Service Fees

    50 AED

    Payment Methods

    MOEI Payment Gateway

    1. Credit Card
    2. Apple Pay
    3. Samsung Pay
    4. Google Pay
    5. Bank Transfer
    Service Channels
    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7
    Target Audience
    1. Government (Local Authorities, Federal Governments)
    2. Business (Companies)
    Service Type

    G2B , G2G

    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
    1. Copy of the online verification

    2. Copy of the Basic safety training BST certificate

    3. Copy of the passport and UAE residence visa.

    4. Company employment letter.

    5. Copy of the seafarer’s discharge book.

    6. Copy of the Seafarer’s medical examination certificate.

    7. Copy of navigation license or registration certificate.

    Having trouble?

    customer.happiness@moei.gov.ae 8006634

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    Request for issuance of PRO card

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