Apply for Seafarer’s Discharge Book ( SDB ) ( lost / damaged )

This service allows customers to issue a replacement for damaged / damaged seafarer's Discharge book who working on commercial ships.

Start Service

Service Process

Terms and Conditions

    Expected Time

    Two working days

    Service Fees

    300 AED

    Payment Methods

    MOEI Payment Gateway

    1. Credit Card
    2. Apple Pay
    3. Samsung Pay
    4. Google Pay
    5. Bank Transfer
    Service Channels
    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7
    Target Audience
    1. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
    2. Business: Companies
    Service Type

    G2B , G2C

    User guide
    • Please check the user guide (PDF) for using the system in order to apply for the service.
    • Download

    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
    1. A report from the police in the case of a lost replacement and in case it is lost outside the country, submitting the necessary documents

    2. Submit the damaged Seaman ID in case of a damaged replacement

    Having trouble?

    customer.happiness@moei.gov.ae 8006634

    Related Services

    Apply for Seafarer's Discharge Book (SDB)

    View Service Card

    Do you think this content is helpful?

    You can help us improve by providing your feedback about your experience.

    Logo

    Have you used our services at our service center or digitally recently?