Apply for Seafarer’s Discharge Book ( SDB ) ( lost / damaged )

This service allows customers to issue a replacement for damaged / damaged seafarer's Discharge book who working on commercial ships.

Start Service

Service Process

Expected Time

Two working days

Service Fees

300 AED

Payment Methods

MOEI Payment Gateway

  1. Credit Card
  2. Apple Pay
  3. Samsung Pay
  4. Google Pay
  5. Bank Transfer
Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
  2. Business: Companies
Service Type

G2B , G2C

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. A report from the police in the case of a lost replacement and in case it is lost outside the country, submitting the necessary documents

  2. Submit the damaged Seaman ID in case of a damaged replacement

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Apply for Seafarer's Discharge Book (SDB)

View Service Card

Do you think this content is helpful?

You can help us improve by providing your feedback about your experience.

Logo

Have you used our services at our service center or digitally recently?