Apply for re-issue of flag state endorsement ( loss / damage )

This service allows customers to obtain replacement for lost / damaged UAE endorsement of recognition of a Certificate of Competency for seafarer working on UAE ships.

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Service Process

Terms and Conditions

    Expected Time

    One Working Day

    Service Fees

    AED 200

    Payment Methods

    MOEI Payment Gateway

    1. Credit Card
    2. Apple Pay
    3. Samsung Pay
    4. Google Pay
    5. Bank Transfer
    Service Channels
    1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    2. Website: 24/7
    3. Smart App: 24/7
    Target Audience
    1. Government: Local Authorities, Federal Governments
    2. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
    3. Business: Companies
    Service Type

    G2B , G2C , G2G

    User guide
    • Please check the user guide (PDF) for using the system in order to apply for the service.
    • Download

    Required Documents

    The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
    1. A letter from the company

    2. A report from the coast guard / the Police in the event of a replacement (lost)

    3. If lost outside UAE the required documents to be provided as required

    4. provide the damaged certificate in case of replacement (damaged)

    Having trouble?

    customer.happiness@moei.gov.ae 8006634

    Related Services

    Apply for flag state endorsement

    View Service Card

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