Apply for re-issue of flag state endorsement ( loss / damage )

This service allows customers to obtain replacement for lost / damaged UAE endorsement of recognition of a Certificate of Competency for seafarer working on UAE ships.

Start Service

Service Process

Expected Time

One Working Day

Service Fees

AED 200

Payment Methods

MOEI Payment Gateway

  1. Credit Card
  2. Apple Pay
  3. Samsung Pay
  4. Google Pay
  5. Bank Transfer
Service Channels
  1. Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
  2. Website: 24/7
  3. Smart App: 24/7
Target Audience
  1. Government: Local Authorities, Federal Governments
  2. Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
  3. Business: Companies
Service Type

G2B , G2C , G2G

User guide
  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.
  1. A letter from the company

  2. A report from the coast guard / the Police in the event of a replacement (lost)

  3. If lost outside UAE the required documents to be provided as required

  4. provide the damaged certificate in case of replacement (damaged)

Having trouble?

customer.happiness@moei.gov.ae 8006634

Related Services

Apply for flag state endorsement

View Service Card

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