Global Star Rating System for Services

Apply for re-issue of flag state endorsement ( loss / damage )

Apply for re-issue of flag state endorsement ( loss / damage )

About the Service

This service allows customers to obtain replacement for lost / damaged UAE endorsement of recognition of a Certificate of Competency for seafarer working on UAE ships.

Required Documents

The required documents issued by approved authorities require a stamp, taking into consideration that the digital stamp is acceptable.

  • A letter from the company

  • A report from the coast guard / the Police in the event of a replacement (lost)

  • If lost outside UAE the required documents to be provided as required

  • provide the damaged certificate in case of replacement (damaged)

Terms and Conditions

    Service Process

    • 1

      Application's Submission

    • 2

      Application Review

    • 3

      Payment of the fees

    • 4

      Transaction delivery

    Expected Time

    • One Working Day

    Service Fees

    • AED 200

    Payment Methods

    MOEI Payment Gateway

    • Credit Card
    • Apple Pay
    • Samsung Pay
    • Google Pay
    • Bank Transfer

    Target Audience

    • Government: Local Authorities, Federal Governments
    • Individuals: UAE National, resident, Senior UAE National /Seniors, Special Needs
    • Business: Companies

    Service Channels

    • Happiness Service Centers: According to the service center working hours (Dubai, Ras Al Khaimah, Fujairah)
    • Website: 24/7
    • Smart App: 24/7

    User guide

    Please check the user guide (PDF) for using the system in order to apply for the service.

    pdf849 KB

    • Number of users

    • Number of transactions

    QR Code

    QR Code

    Scan the code to open this page on your mobile

    • Service Type:

      G2B , G2C , G2G

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