MoEI runs ongoing campaigns to raise public awareness of its services and offerings and encourage community members to use them. To measure the effectiveness of these campaigns, the Ministry will conduct a survey to obtain feedback on the strengths and areas of improvement for its service awareness campaigns 

The digital consultation will give community members the opportunity to reflect on their experiences in requesting MoEI services and evaluate the quality of awareness content presented to them.

Based on the outcomes of the digital survey, MoEI will improve the quality of its service awareness campaigns and enhance related strategies to better serve its customers.