Global Star Rating System for Services
20/01/2021 To 31/05/2021

Developing the MOEI Unified website

Subject:

Ministry of Energy and Infrastructure's keenness to involve its customers in developing and improving its unified website and its services, we would like to inform you that we are about to launch a new design for the Ministry's website with new features and advantages.

Objectives:

The Ministry of Energy and Infrastructure announced its desire to take advice, suggestions of customers and its website visitors in order to involve them in the design and development of the site and the creation of new data in order to enhance the user experience.

Decision:

Update the Ministry's unified website and highlight the services in a better way, based on opinions & suggestions of the users. The Ministry will study all comments of the participants in order to develop and enhance the website and services.

Outcome

As the Ministry of Energy and Infrastructure is keen to involve its customers and its website visitors to develop and improve its unified website and its provided services, the Ministry announced its desire to take advice, suggestions and observations of the customers and the website visitors to update its unified website and highlight its services in a better way.

The Ministry has monitored the comments and observations of the participants to develop and enhance the site and services, and accordingly and based on the observations and suggestions of internal and external customers and the public and after analyzing the results of the survey, the Ministry made some updates on the mentioned pages based on the opinions of visitors, whereby the content was updated and enriched, broken links were fixed, and add more links to useful websites and web pages.


To download the outcome file, Click Here

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